The Business Plan Real Estate Professionals Need In 2024 

Not having a business plan is the quickest way for your new real estate company to fail. In fact, 25% of enterprises without a business plan fail within the first two years of operating.

However, a business plan entails much more than a mission statement, executive summary, and financial plan. A concrete plan encompasses all the aspects involved in running a successful real estate business.

Proper real estate business planning includes thinking beyond the first few clients you’ll acquire. Solid business plans incorporate considerations for building your real estate team, promoting your business, and competing in ever-changing markets.

In this article, we discuss three steps to develop a comprehensive business plan for your new real estate company so that you can achieve longevity and success.

Step One: Conduct Market Analysis

It’s likely that the market you’re entering into is crowded. Your business plan needs to outline how you will compete within your niche. To do this, you can conduct market analysis.

You need to answer the question: why would clients choose to buy or sell with me and not other companies?

It’s vital to look at what your competitors are doing on a regular basis. This allows you to find ideas that you can easily replicate and identify gaps in the market that you can fill.

➡️ Understand your target market

You’ll need in-depth knowledge of the real estate market to grow your brokerage. Keeping your finger on the pulse of this fast-moving industry requires regular research.

For example, you could check listings or read real estate newsletters several times a week. This will help you understand market trends and find new ways to generate leads for your own business.

When developing your business plan, you should research:

• The types of properties in your area.
• The average sales prices for these properties.
• The average time on the market.
• Typical commission rates for agents
• What potential buyers are looking for.
• The current property demand.

You should also research the market at a state or national level and not limit your real estate business to local opportunities. 

➡️ Analyze your competition

Analyzing the competition helps you see where the market is saturated and how you can carve out your own unique proposition. 

As a new brokerage, you will go up against industry giants operating nationally, established local players, and innovative companies offering a powerful proposition. There are lessons to be learned from these types of real estate companies that you can use in your business plan.

➡️ Get ideas from industry giants

Companies like RE/MAX and Coldwell Banker are household names, with thousands of agents and extensive resources. You might not be able to compete with them directly, but what you can do is cherry-pick ideas that are effective and easy to implement. 

You can also look at what they’re doing poorly, for example. See their shortcomings as opportunities to fill a gap in the market.

A good example is spotting customer pain points and addressing them in your business plan. Take note of what is being written on review sites about your competitors, and think about how you will address such issues within your own business.

Customer pain points are often easy to find on review sites like Yelp or the Facebook page of a real estate business. Type in the competitor’s name, and you’ll quickly find positive and negative reviews.

➡️ Find ways to compete with established local players

Your business plan must include how you will convince prospective clients that they should choose you instead of the other local players.

Find ways to differentiate your real estate business from the rest. There are two main approaches to doing this.

The first is to avoid competing directly. Look at your competitors’ listings and see which properties they are good at selling. You can then target a different kind of property or customer and begin building a niche for your business.

Alternatively, you can take competitors on in their own niche. This will be tough, and you’ll need to identify a tangible benefit you can offer to draw customers away, such as lower commission rates.

➡️ Get inspiration from innovative realtors

Some real estate brokerages make a name for themselves by disrupting their target market with innovative propositions. You need to do the same within your business plan.

Examples include undercutting the market with cheaper real estate agent rates, offering to buy houses below market value, and selling on the customer’s behalf.

For example, Rex’s unique proposition is based on savings for their clients. They offer a 2% commission and a 50% rebate of the buyer’s agent commission in certain circumstances.

This sets them apart from the standard 6% commission paid by the client to traditional agents.

When considering a unique angle, don’t just try to be different—also think about what your target market is looking for. A community already getting low real estate agent rates won’t be interested in a 1% reduction, so be smart about how you improve on your competitors’ offerings.

Step Two: Plan Your Real Estate Business Structure

The structure of your real estate business will define how it operates on a day-to-day basis. Your business plan is an opportunity to make crucial decisions about your structure.

Don’t forget to regularly review your initial business structure a few times per year—for example, when reporting quarterly figures. Regular reviews allow you to make changes to your structure without being stuck in one model for a full year.

The only exception is finding agents, which you should make time for every week, especially in the early days of your real estate brokerage. 

➡️ Choose between a franchise or an independent business model 

One of the first questions you must ask yourself is whether you want to be completely independent or buy into a franchise.

The real estate sector is home to many large and successful franchises. That’s because they can give brokers brand recognition and help them attract clients quickly.

Franchises also offer a range of advanced tools, including software for lead tracking, email marketing efforts, deal management, and commission calculating.

The downside is that you’ll give up a certain level of freedom and have to pay a license fee.

Well-known franchise RE/MAX provides extensive support options for its franchisees, including a toll-free line, a grand opening, online support, proprietary software, and a franchisee intranet platform.

However, these benefits don’t come cheap. According to Franchise Direct, RE/MAX’s total franchise fees can cost up to $239,500. This is what the fees cover:

Some of these fees are optional and will not be relevant if you decide to operate remotely, for example. In this case, the license cost will decrease accordingly, and the initial investment could be as low as $43,000.

➡️ Choose between a remote or on-site office location

Your business plan must define how you and your team will work. You could decide to run a remote brokerage. This is more affordable to operate and allows you to sell properties almost anywhere.

To begin with, all you’ll need is a phone and laptop. In the long run, you’ll need the right software and technology to offer clients a great service.

For example, Matterport provides 3D technology that allows you to create virtual tours of properties. They simplify uploading videos to your site, and you can even include space measurements.  

On the other hand, a brick-and-mortar brokerage provides presence and visibility in busy areas. 

This means that people are more likely to think of you when it comes to selling their homes. You’ll also pick up passing trade and inquiries from people who want to deal with a real estate agent face-to-face.  

However, it also means covering overheads such as electricity and rent, which can significantly increase your operating costs.

We recommend that new brokerages start remotely and only open a brick-and-mortar office if they can afford it. 

➡️ Find great real estate agents

A real estate business cannot function without good agents. A top-tier real estate agent will generate leads that help grow your business and get your name out there.

When your real estate business starts out, it might not be possible to afford more experienced agents because they come with higher demands and commission expectations.

Therefore, finding a promising real estate agent still trying to make a name for themselves is a smart way to gain talent at a lower cost.

➡️ Network with local real estate agents

You’ll need to get out there and start networking to meet potential agents and understand what they are looking for. 

Attend local industry networking events, listen to agents’ concerns and frustrations, and figure out how you can provide them with a better offer.

Invite successful local agents for lunch and find out what would make them want to work for your real estate business. You can also ask them whether they know other agents looking to change brokerages.

➡️ Offer agents a better package

A good question to ask yourself is why these agents would switch to your brokerage and how you will retain this talent once you have it.

You need to offer an enticing commission structure that allows your real estate business to profit.

A great example of this is EXIT Realty. This real estate business is known for attracting top agents through a commission structure that rewards good performance. Agents who recruit other employees receive a bonus. Additionally, all their agents receive training to keep them updated with industry trends.

EXIT Realty is a large real estate business with extensive resources. However, you can apply the same underlying training and incentive principles to your recruitment strategy.

➡️ Consider your real estate agent commission structure

Your commission structure is the main factor in attracting agents, and it’s something you need to consider in your business plan.

While agent commission is typically between 5 and 6%, the way it is split between broker and real estate agent can be agreed upon in different ways. The three most common are:

• Traditional commission split: The total commission is divided between the agent and the broker. This offers the real estate agent a limited incentive.

• Commission threshold: The percentage the real estate agent pays the broker changes once they’ve passed an agreed-upon target. This is great motivation for agents and keeps real estate business profits growing.

• Flat-fee structure: The real estate agent keeps 100% of the commission but pays a regular flat fee to the brokerage. This is a better option for a brokerage with a high turnover.

➡️ Offer client incentives

Client incentives help your brokerage to stand out. You’ll need to ensure that your buyer and seller incentives fit your commission structure and niche. Your business plan needs to outline these before your first deal.

For example, offering a flat fee would not be an essential factor for sellers in the luxury property market and would limit your profits if you pay high commission rates.

 The most common incentives include:

• 1% fee: This is a lower fee than the average of 3%. You earn less per sale, which incentivizes sellers to choose your brokerage. 

• Flat-fee brokerage: Offering to work for a flat fee ensures the client knows exactly what they’re paying for, no matter the final sale price.

• Minimum-service flat fee: This model removes the agent, leaving the seller to find the buyer. For a flat fee, it offers minimal services, such as listing the property on a multiple listings service (MLS).

• Charitable donation: This involves donating a percentage of your commission to a charitable cause, an option that could impress clients without costing the brokerage much.

• Express sale: The brokerage gives the seller a fast cash offer to buy the property from them before the broker sells it.

Step Three: Planning for Your First Sale

When you start out, no one will have heard of your real estate business, so it’s essential to get your name out there and build a good reputation.

While developing your real estate business plan, you need to consider how you will market your business and build your brand.

Here are some ideas for your brokerage’s marketing plan:

➡️ Use your existing connections

The real estate industry is all about person-to-person interaction, so the easiest way to make your first sale is by networking and using your current connections.

To begin with, you should call your contacts in local real estate and ask whether there are any opportunities available. 

Regularly remind friends and family to keep their ears to the ground and recommend you to anyone looking to sell or buy property.

You can gradually reduce the frequency of using personal contacts as your brokerage grows and starts to draw business through marketing and word of mouth. 

➡️ Build an online presence

An easy-to-use website, social media presence, and video content will all help you make your first sale.

Different parts of your website will need to be revisited at different times. For example, you’ll want to update your blog at least monthly, while your “About us” section may only change every few years.

Many companies offer website packages with a listings template, and almost all brokerages use these platforms and focus on this feature.

Your website should highlight your expertise and explain how you can help them successfully buy or sell property.

The key elements to include in your website are:

• An overview of your brokerage: Explain your value proposition to buyers and sellers.

• An “About us” section: Introduce each real estate agent your clients will work with and highlight their experience, expertise, any big companies they have worked for, or awards they have won.

• Contact section: Ensure potential clients can speak to an agent instantly. Include an instant messenger option or chatbot to encourage them to get in touch immediately.

• A real estate blog: Ensure your brand appears in search engine results pages (SERPs) and provide clients with helpful information by regularly posting blog articles. 

➡️ Design for free

There are many easy-to-use website builders that allow you to design your website for free.

Most website builders will charge you for purchasing a domain name or accessing higher-level customization options.

We recommend designing your website in the free version and switching to the paid-for option once you start selling. This saves spending money on your website until it is published.

➡️ Get a good domain name

The domain name is the business card of your real estate business. A simple, easy-to-remember address that someone can type into their search bar is important.

A good domain name could include what your real estate business does, where it is based, who runs it, or all of the above.

➡️ Conduct search engine optimization (SEO)

Good search engine optimization (SEO) is vital for modern brokerages.

If your website isn’t appearing high enough on search engine results pages, it’s unlikely that people would discover your brand when they search for it. 

SEO is all about working to increase organic traffic to your site through online searches.

The ultimate aim is to get Google to list your website on the first page of results for specific relevant keywords—for example, “real estate agents in Spokane.”

Appearing on the first page of the SERPs is vital, as few people look further than that.

Good SEO is an ongoing process, and you’ll need to monitor your website’s ranking at least monthly to ensure that your content continues to perform well on the SERPs.

Spokane REALTORS® have done an excellent job at landing the number one spot in Google’s SERPs for the keyword “Spokane realtors”.

➡️ Do it yourself or find an expert

You can either optimize your website yourself or hire an agency to do it for you.

Doing it yourself is time-consuming and requires some specialist software—however, it is possible to succeed with DIY SEO. This beginner’s tutorial from Ahrefs provides a step-by-step guide on how to optimize your website.

Using an agency, on the other hand, will cost you more money but may achieve better results.

Local SEO is critical when starting out in real estate, as you’ll usually work with specific neighborhoods and communities. Here are a few ways to improve your local SEO:

➡️ Create quality local content

Populating your website with relevant content will help it rank in SERPs. Consider questions local buyers and sellers may ask and write content that speaks to them.

For example, suppose you want to target the search term: “what is the average property value in Spokane.” In this case, you may choose to write an article about the city’s property market and how sellers can maximize their asking price.

You could also write blog posts that link to local stories. For example, you could create hyperlocal content around property news or changes in the local real estate market.

It’s crucial to ensure that your blog posts are of high quality. The better they are, the greater your chances of ranking well. Quality is far more important than quantity, so your articles should be well researched, expertly written, and relevant. 

➡️ Get onto local business directories

Ensuring you’re on large sites like Yelp and smaller local directories helps people find you through another avenue. It may also boost your local SEO ranking.

Google uses these sites to verify the information listed in its index, so the more your real estate business shows up on other sites, the more value is placed on its listing.

➡️ Create a Google My Business Profile

Google My Business is a free online tool that helps you market your real estate business on Google’s search page. It is a crucial part of good local SEO and a cornerstone of any marketing plan.

Here’s an example of a Google My Business profile for Spokane REALTORS®:

It boosts your brokerage’s visibility by giving you a free profile that appears on popular products such as Google Maps and Google Search.

The first step is to sign up and create the card that appears on the right-hand side of Google when someone searches for your brokerage.

This holds critical information like your website, location, and contact details. This way, if someone is interested in your brokerage, they can contact you immediately.

If you add your address, Google My Business will highlight your real estate business on Google Maps. Clicking your location icon on the map brings up your card. This is helpful if someone searches for a real estate business near them. Watch this guide on how to set up a Google My Business profile for more information.

➡️ Create an email list

Email blasts and newsletters are highly effective marketing strategies that you shouldn’t leave out of your business plan. Unfortunately, most realtors don’t do email campaigns well.

Many customers repeatedly receive the same email content from several brokerages, each providing outdated listings and telling them that the market is “hot.”

A hot market might be great news for realtors who benefit from high demand; however, buyers struggling to find a home may be frustrated by this.

Email campaigns waste time and money if you’re not giving customers useful information.

Put yourself in the client’s position when creating email content—what will help them buy or sell their property?

Here are a couple of ideas to create useful marketing email content:

🏠 Buying and selling tips

Most people only buy or sell a property a handful of times in their lives. This means they might only have a basic understanding of how the market and processes work.

Providing buying and selling tips helps them understand the process and sets you up as a trusted partner who understands their challenges.

According to Campaign Monitor, research shows that the perfect newsletter text is a maximum of 200 words—which is far too short to include useful information.

Instead, publish your guides as blog posts on your website and link to them via an enticing email campaign.

You could publish these blog posts on a weekly basis and round them up in an email newsletter at the end of each month. 

🏠 Listing alerts

Many brokerages send out monthly roundups or listings that are usually outdated by the time that clients read them. You can provide a more valuable service by offering customers the chance to sign up for daily alerts. 

Scan your target market every morning. If a new property becomes available, let subscribers to your daily alert mailing list know immediately. This way, you become a reliable source of new opportunities for buyers who may be struggling.

📧 Setting up your email campaign

Setting up a newsletter or email campaign is simple. There are many software options, but the most trusted include MailChimp, Sendinblue, and Active Campaign.

All three offer a free plan and have varying levels of customization to meet your needs.

Each allows you to easily import your own images and content into a template. Alternatively, you can build your newsletter from scratch.

➡️ Cold calling

Cold calling isn’t fun but it’s an effective way to achieve your first sale. Data from the Keller Center into the effectiveness of real estate agent cold calls found significant positive outcomes for successful cold calls.

Additionally, cold calling isn’t just limited to finding clients. You’ll also need to regularly call top-producing real estate professionals in order to build relationships with them and entice them to come and work for you.

To begin with, you’ll have to make cold calls on a daily basis to sell your first property or get your first real estate agent on board. However, even after that, you’ll still need to make regular sales calls to ensure your real estate business continues growing. 

Here is our step-by-step guide to cold calling:

📞 Create a prospects list

To start off with, you’re going to need a list of prospects—people who may be interested in your services.

Building a list requires some research, and an excellent place to start is with expired listings. These will alert you to people who want to sell their homes but have failed with other agents.

Another source is “For Sale By Owners” listings on large property websites. These sellers may be apprehensive about working with a real estate agent, but the effort of selling a house could have turned into an inconvenience by the time you contact them, making you the perfect alternative.

📞 Develop a sales pipeline

Once you have your list, you need to start making phone calls. Your aim shouldn’t be to immediately get the person to buy or sell property with you—after all, you’ve just called out of nowhere, and they don’t know who you are.

Create a sales pipeline that lets you gradually develop trust with the prospect and get them to buy into your services. Instead of getting the person to buy or sell with you, you aim to move them along the sales pipeline.

Here’s an example of a simple real estate sales pipeline, which is a crucial element of your business plan:

• Awareness: Get on the client’s radar, introduce your real estate business, and understand their needs. Ask them to commit to a short, no-obligation meeting or phone call to discuss how you could help them. Remove any leads that are genuinely not interested from your list.

• Engage: Meet in person or hold a call. Ideally, view the seller’s property or ask buyers what they are looking for. Ensure you get all the information you need from the customer. Ask buyers to let you suggest suitable properties for sale. Provide sellers with a proposal explaining why they should sell with you.

• Make an offer: Provide buyers with various property options and ask them to choose two or three to view with you. Present your proposal to sellers and ask for their feedback. If the feedback is negative, adjust your offer. If it’s positive, ask the client to sell with you.

• Qualify: At this stage, the buyer or seller becomes your client. Your aim is to close a deal and have a happy, satisfied customer.

• Recommend: Ask your client to write a favorable review online and to recommend you to their friends and family. Ask whether you can get a quote from them to use in your marketing efforts and ask their permission to feature a photograph of them at their new home.

📞 Stay motivated

Cold calling is tough. You should change your script if you’re not succeeding after five calls. Try a new tactic, for example, one based on where clients lost interest during unsuccessful calls.

Researchers from the Keller Center found that motivation is critical for cold-calling agents. Focussing on keeping up the momentum and not becoming despondent improves outcomes when an unreceptive person answers the phone.

Boost Your New Business with Software for Real Estate Success

Developing a comprehensive business plan that considers all the factors above is a surefire way to achieve success in your new real estate venture. 

One crucial part of your business plan to consider is the tools and systems you’ll use to run your company effectively. An example of a tool that can take your new business to the next level is Paperless Pipeline.

Our software automates the entire real estate transaction process, which means you don’t have to spend valuable time trying to stay on top of your transactions. 

Instead, you can focus on growing your new business while letting Paperless Pipeline handle transactions, document management, compliance, and agent commissions.

If you’d like to try Paperless Pipeline out yourself for free, visit our website. We can’t wait to show you how successful your new real estate business can be with our software.