Comparison
Paperless Pipeline vs Dotloop — per transaction, not per seat.
Dotloop is the Zillow-owned, per-seat TMS. Paperless Pipeline is the focused, per-transaction commission engine, AI, and workflow brokerages switch to when the seat bill won't stop growing.
14 days, full access. No credit card. Free setup with you. Or book a demo
AI built in
Pipeline AI Create & Update reads a document and auto-builds or updates the transaction — $1 per action, pay only when you use it. Dotloop markets no comparable AI contract extraction.
Where each one wins
The honest summary — what Paperless Pipeline does better, what Dotloop still does well, and where they're at parity.
Paperless Pipeline wins
- Per-transaction pricing with unlimited users — add an agent, your bill doesn't move.
- Flexible commission module with auto-CDAs and agent net statements — the #1 switch-reason.
- AI contract pre-fill at $1 per action — Dotloop markets none.
- Self-funded and independent since 2009 — no Zillow parent, no ad surface, no data conflict.
- Free monthly backup of your data in a vendor-neutral format.
- Month-to-month, free setup, free admin training, no support fees.
Dotloop wins
- Polished agent-facing transaction UI — popular with newer agents.
- Native dotloop sign baked into every loop.
- Wide market familiarity through the Zillow Group ecosystem.
Parity
- Native eSignature.
- Document storage, sharing, templates, checklists, due dates.
- Broker review, compliance flags, audit trail.
- Mobile-responsive web app.
Feature matrix
| Feature | Paperless Pipeline | Dotloop |
|---|---|---|
| Pricing model | Per transaction · unlimited users · public pricing | Per seat — bill grows with every agent on the roster |
| AI contract data extraction | Native · $1 per action | Not marketed |
| Flexible commission module + auto CDAs | Splits, caps, fees, referral/mentor, auto CDAs + net statements | Basic commission tracking; brokerages often run a separate sheet |
| Ownership / data posture | Self-funded, independent since 2009 — no parent corp | Owned by Zillow Group (since 2015) |
| Free monthly data backup | Vendor-neutral export every month | |
| No long-term contract · cancel anytime | Annual terms common | |
| 14-day free trial — no credit card | Demo / sales process | |
| Free setup + admin training | Varies by plan | |
| eSignature | Native, pay-as-you-use | Native (dotloop sign) |
| Agent-facing transaction UX | Simple / power UI modes — admin-first, agent-friendly | Polished consumer-style agent UI |
Why teams switch from Dotloop
Stop paying for the seats that didn't close
Per-seat tools bill every name on the roster, closing or not. Paperless Pipeline bills monthly production. A 5-agent and a 50-agent team can pay the same flat tier.
Commissions that actually flex
Tiered splits, caps, per-deal and anniversary fees, referral / mentor splits, auto-generated CDAs and agent net statements — configured by you, not a support ticket.
AI does the data entry
Drop in a contract; Pipeline AI Create & Update builds or updates the transaction. $1 per action.
What to keep Dotloop for
Plainly: if your team is deeply embedded in Zillow Group tools, or your agents are unusually attached to the Dotloop loop UI for client-facing sign flow, that's a real switching cost.
- Brokerages whose agents already live in Zillow Premier Agent and Showingtime.
- Workflows that rely on dotloop's consumer-facing loop sharing as the agent-client experience.
Common questions
How is per-transaction cheaper than Dotloop's per-seat pricing?+
Per-seat tools bill every agent on the roster, closing or not. We bill on monthly production. Whether you run 5 agents or 100, the price is tied to volume, not headcount. Compare your real monthly transaction count to what you pay per seat today — the gap is the cost of staying on a headcount meter.
Does Dotloop have AI like Pipeline AI Create?+
Not that Dotloop markets. Pipeline AI Create & Update reads a contract and auto-builds or updates the transaction — $1 per action, pay only when you use it.
Does Zillow see my brokerage's transactions?+
Dotloop is owned by Zillow Group. Paperless Pipeline is independent and self-funded since 2009 — no parent corp, no third-party ads to your users, and your data isn't a feeder to a portal.
What does it take to switch from Dotloop?+
You don't migrate years of history. We onboard your live, active transactions going forward — historical deals stay where they are. Free setup, free admin training, free transaction import, and your 14-day trial starts the same day.
Our agents love the Dotloop UI. Will they switch?+
Paperless Pipeline has simple and power UI modes — agents pick the level they're comfortable with. Tech-shy agents can email documents in and let admins handle uploads; power users can run their own files end to end. Most teams keep agents productive on day one.
What if I keep Dotloop for some teams and add Paperless Pipeline for others?+
That works. Run them in parallel during the trial and decide team by team. There's no annual contract on our side to lock you in either direction.
See it on a real deal — next to Dotloop.
Start the trial, run a live transaction through commissions and AI, and decide on your own deals.
14 days, full access. No credit card. Free setup with you. Or book a demo
Closing 250+ transactions a year? Request a call